.flow-header{max-width:1200px;margin:auto;padding:24px;display:flex;justify-content:space-between;align-items:center;gap:24px}.flow-header nav{display:flex;gap:24px;flex-wrap:wrap}.flow-wordmark{font:2rem Georgia,serif;letter-spacing:.18em}.flow-main{max-width:1120px;margin:auto;padding:36px 24px 80px}.flow-main h1{margin:10px 0 18px}.flow-main>.muted{margin-bottom:24px}.flow-main h2{font-size:1.5rem}.flow-steps{display:flex;gap:10px 24px;flex-wrap:wrap;padding:0;list-style:none;margin:24px 0}.flow-steps li{padding-bottom:8px;color:var(--muted);border-bottom:2px solid var(--line)}.flow-steps li[aria-current=step]{border-color:var(--green);color:var(--green);font-weight:600}.flow-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(250px,1fr);gap:24px;align-items:start}.flow-summary{position:sticky;top:20px}.flow-items{padding:0;list-style:none}.flow-items li{padding:14px 0;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;gap:16px}.flow-items small{color:var(--muted)}.flow-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:24px}.flow-chat{display:grid;grid-template-columns:260px minmax(0,1fr);gap:22px}.flow-thread-list{display:grid;gap:8px;align-content:start}.flow-thread-list a{padding:14px;border:1px solid var(--line);border-radius:9px}.flow-thread-list a[aria-current=page]{border-color:var(--green);background:#e8ece2}.flow-thread-list small{display:block;color:var(--muted)}.flow-messages{display:flex;flex-direction:column;gap:16px;max-height:50dvh;overflow:auto;padding:18px 0;overflow-wrap:anywhere}.flow-message{max-width:90%;padding:14px 18px;border-radius:12px;background:#eeeee5;white-space:pre-wrap}.flow-message.mine{align-self:flex-end;background:#e1eadd}.flow-message small{display:block;margin-bottom:5px;color:var(--muted)}.flow-message p{white-space:pre-wrap}.flow-notice{max-width:1060px;margin:0 auto 24px;padding:0 24px;color:var(--danger)}.flow-manager{display:flex;gap:12px;align-items:end;flex-wrap:wrap}.flow-manager .field{flex:1;min-width:180px}.flow-payment{margin-top:20px}.flow-main input,.flow-main textarea{max-width:100%}.team-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.team-role{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.team-role select{max-width:190px;padding:9px;border:1px solid var(--line);border-radius:8px;background:var(--white)}.customer-signin .button,.customer-signin .primary{margin-bottom:12px}.customer-entry .local-status{margin:12px 0 20px}.flow-payment p+p{margin-top:12px}@media(max-width:740px){.flow-header{padding:20px}.flow-header nav{gap:16px;font-size:.875rem}.flow-main{padding:24px 18px 60px}.flow-grid,.flow-chat{grid-template-columns:1fr}.flow-summary{position:static}.flow-thread-list{grid-template-columns:repeat(auto-fit,minmax(160px,1fr))}.flow-message{max-width:100%}.flow-actions>.button,.flow-actions>.primary{width:100%}}